Effective Date: 1 July 2026
Welcome to GRS Care Pty Ltd (“GRS Care”, “we”, “our”, or “us”). These Terms and Conditions govern your use of our website and the information, content, and services available through it.
By accessing or using this website, you agree to comply with these Terms and Conditions. If you do not agree with these terms, please discontinue using this website.
About Us
Legal Name: GRS Care Pty Ltd
ABN: 72 686 746 547
ACN: 686 746 547
NDIS Registration Number: 4-LCGR0UQ
GRS Care Pty Ltd is a Melbourne-based disability support provider committed to delivering personalised, respectful, and high-quality support services that promote independence, choice, dignity, and community participation.
Use of This Website
You agree to use this website only for lawful purposes. You must not:
- Use the website in any way that violates applicable Australian laws or regulations.
- Attempt to gain unauthorised access to our systems or interfere with the operation of the website.
- Introduce viruses, malware, or other harmful technologies.
- Use the website in a manner that may damage, disable, or impair its functionality.
We reserve the right to restrict or terminate access to the website if these Terms and Conditions are breached.
Information on This Website
The information provided on this website is intended for general informational purposes only. While we strive to keep all information accurate and up to date, we do not guarantee that all content is complete, current, or free from errors.
The content on this website should not be relied upon as professional medical, legal, financial, or clinical advice. You should seek appropriate professional advice relevant to your circumstances.
Our Services
GRS Care provides disability support services in accordance with applicable Australian laws, the National Disability Insurance Scheme (NDIS), and relevant industry standards.
The availability of our services may vary depending on factors including:
- Participant eligibility
- Geographic service areas
- Staff availability
- Funding arrangements
- Individual support requirements
Submitting an enquiry through our website does not create a participant-provider relationship or guarantee that services will be available.
Any support services provided by GRS Care will be governed by a separate Service Agreement or other applicable contractual documentation.
Participant Responsibilities
Where you engage our services, you agree to:
- Provide accurate and complete information relevant to your support needs.
- Notify us promptly of any changes that may affect the delivery of services.
- Treat our staff with courtesy, dignity, and respect.
- Maintain a safe environment for our employees and support workers.
- Comply with the terms of any Service Agreement entered into with GRS Care.
Intellectual Property
Unless otherwise stated, all content on this website, including text, graphics, logos, images, documents, layouts, and design elements, is owned by or licensed to GRS Care Pty Ltd.
You may view, download, or print material for your personal, non-commercial use only.
You must not reproduce, modify, distribute, publish, or commercially exploit any content without our prior written permission.
Third-Party Websites
This website may include links to third-party websites for your convenience.
These external websites are not controlled by GRS Care. We are not responsible for their content, privacy practices, products, services, or availability. Accessing third-party websites is entirely at your own risk.
Privacy
We are committed to protecting your privacy and handling personal information responsibly.
Any personal information collected through this website will be managed in accordance with our Privacy Policy and applicable Australian privacy legislation.
Limitation of Liability
To the maximum extent permitted by law, GRS Care Pty Ltd excludes all liability for any direct, indirect, incidental, consequential, or special loss or damage arising from:
- Use of, or inability to use, this website.
- Reliance on information published on this website.
- Errors, omissions, interruptions, or delays in website availability.
- Unauthorised access to data or systems.
- Third-party content or linked websites.
Nothing in these Terms excludes any rights that cannot be excluded under Australian Consumer Law.
Website Availability
We make reasonable efforts to ensure this website remains accessible. However, we do not guarantee uninterrupted access and may suspend or withdraw the website without notice for maintenance, updates, or operational reasons.
Indemnity
You agree to indemnify and hold harmless GRS Care Pty Ltd, its directors, employees, contractors, and representatives against any claims, liabilities, losses, damages, or expenses arising from your misuse of this website or your breach of these Terms and Conditions.
Changes to These Terms
We may update these Terms and Conditions from time to time without prior notice.
The latest version will always be published on this website, and continued use of the website constitutes acceptance of any changes.
Governing Law
These Terms and Conditions are governed by the laws of the State of Victoria and the Commonwealth of Australia.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Victoria.
Contact Us
If you have any questions regarding these Terms and Conditions or our website, please contact GRS Care Pty Ltd through the contact details provided on our Contact Us page.
